Before deleting this information (contacts, properties, tasks, photos and documents of properties, conversations, blog articles, etc.), if you think that at some point you may need them we recommend you to make a backup of them. We link you here step by step to carry out your data export.
A. Delete properties
If you think you may need the data of this property, we recommend you to mark it as inactive. From its tab next to the edit button > door icon:
To remove them:
Access the real estate section.
Delete All Applied Filters: From the Trash icon next to each one.
Select property> after that click on "select all" (blue link above) > Click on the drop-down: Select an action > Permanently delete > in case of large amounts of data, Witei will ask you to confirm your user information and make sure before deleting these:
You can choose one property, several, the current page or all of them.
You can also leave filters applied to eliminate those that only meet certain characteristics.
Important: when choosing to delete the property, Witei will show you a confirmation window like this one with all the information about what will happen:
B. Delete contacts
If you think you may need the details of this contact, we recommend you mark it as lost. From its tab next to the edit button > flag icon:
Remove them from the contact list:
Access the contact section.
Remove all applied filters or apply new ones.
Select contact> after that click on "select all" > Choose from the dropdown: Select an action > Delete permanently:
Access the contact section.
Remove all applied filters or apply new ones.
Select contact> after that click on "select all" > Choose from the dropdown: Select an action > Delete permanently:
Remove it from your tab:
From the client file, at the top right next to "Edit" by clicking on the inverted triangle:
Important: In case of deleting this data, Witei will keep a backup for one month. This way you can restore it in case it was deleted by mistake.
C. Restore deleted data
1. Access Settings> users.
2. Click on the section with the three dots next to the user.
3. Click View User Activity.
Within the activity section you will see next to the deleted data a button to undo:
At the end Witei will ask you to confirm this changes.
f you have any questions, please contact us via chat!