You need to follow this invitation link in order to use the Witei's Zapier App:
What is Zapier?
Zapier is a platform that allows you to connect two different Internet services in a very easy way. No technical knowledge required.
The first time you create an integration with Witei, it will ask you to connect your Witei account to Zapier via an API KEY.
To have access to the API KEY, users should write an email to [email protected] with the concept of connecting Witei with Zapier and their account data with Witei.
For more information, you can see the terms of use of our API here.
What kind of integrations?
Zapier covers two different kind of integrations:
Triggers
Zapeir is able to detect when a new event is trigged by an application. For instance:
A new contact is created in Witei (event triggered by Witei)
A new lead left contact information in a Facebook form (event triggered by Facebook's Zapier App)
An inbound call registered by your VoIP software (maybe Aircall?)
Actions
You can attach specific actions to occur after an event is triggered. For instance:
Create a Task for a user (an specific agent of your Witei account, maybe)
Create a new Client in your CRM Software (Witei, of course)
Create a new message in Slack (or any other enterprise chat platform)